Jerr-Dan warranty

Jerr-Dan offering new product warranty program

Jerr-Dan Corporation now is offering a one-year (full) and five-year (structural) warranty on its entire product line of carriers, wreckers and rotators, the company said.

The product warranty applies to new products purchased since Oct. 1. The new warranty program was developed to strengthen Jerr-Dan’s long-term promise to design and build the highest quality products in the industry.

“We understand that buying a Jerr-Dan product is a significant investment for the long haul,” said Richard Del Campo, Jerr-Dan’s vice president and general manager.  “As we continue to lead the industry with a new warranty offering, our customers should feel confident that they are getting top-quality trucks that they can depend on, offering longevity and delivering overall value.”

Compared to other towing equipment manufacturers, this is one of the most complete warranty plans currently available, Jerr-Dan said. The new warranty program covers many critical areas, including the carrier’s deck and subframe weld, as well as the wrecker’s subframe, wrecker boom weldment and underlift weldments.

“By offering one of the best warranties in our industry, Jerr-Dan reinforces its unsurpassed commitment to product innovation, quality, value and customer service,” said Michael VanAken, director of aftermarket support for Jerr-Dan.

“By offering this new warranty, Jerr-Dan end-users get the protection they need for their long-term investment.”

The enhanced warranty offers coverage for all Jerr-Dan new products. Key features of the warranty include:

  • Jerr-Dan Corporation shall repair and/or replace defects in material or workmanship in its new products for twelve (12) months from the warranty Start Date.
  • In addition, Jerr-Dan shall repair and/or replace defects in material or workmanship in select components for five (5) years from the warranty Start Date.
  • Furthermore, JERR-DAN shall repair and/or replace defects in material or workmanship in the Hydraulics (excluding hydraulic hoses) of the Model XLP Carrier for three (3) years from the warranty Start Date.
  • Jerr-Dan agrees only to repair or replace at its own expense, F.O.B., the place or places of manufacture, any part or parts of the product found to be defective in material or workmanship, provided Jerr-Dan is notified of such defect or defects within the applicable warranty period and given a reasonable time to correct the defect.

 

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