Aluminum trailer and body builder East Manufacturing is opening its new East Aftermarket Parts Facility, headquartered in Kent, Ohio. The state-of-the-art facility will provide all East trailer parts as well as aftermarket parts and accessories common to all makes and all models for dealers, fleets, trucking companies and owner-operators.
“We know how important uptime is for our customers and we are committed to helping them acquire the parts they need,” said Tom Wiseman, East Mfg. president.
Located close to an Eastern Ohio transportation hub, the new facility will house East cross-trained sales personnel with a warehouse based on “usage, turns and demand.” This means easy and more efficient fill rates through more analytics and frequent reviews of skews, stock levels and inventory turns, the company noted. In addition to East trailer parts, the new facility will carry common parts for all makes and all models, such as airbags, lights, wheel ends and more.
With the new facility, East can accommodate higher order volumes to continue its growth trajectory. East will be able to offer an aftermarket alternative or stocked parts to reduce downtime by:
• Stocking the most common long lead time parts; and
• Using suppliers who will provide parts with quicker turnaround times such as dunnage racks, boxes, ECUs, rotors and other long-lead time parts.
An expanded showroom will have display areas for smaller common parts, impulse-buy items and East apparel. Customers will continue to have access to large screen monitors in the showroom, permitting them to view enlarged schematics and exploded views to easily identify specific parts they need.
“We are excited to be able to increase the available inventory to our customers and improve our level of service,” said Steve King, director of aftermarket parts sales at East. “We have both the breadth and depth on all major lines that will allow customers to purchase what they need—all at a single source.”
Customers will now have immediate access to the highest quality parts at the most competitive pricing at the new East Aftermarket Parts Facility, located at 4242 Karg Industrial Pkwy, Kent, Ohio 44240. The Parts Facility can be reached at 800-362-0851.