Winter Equipment, a manufacturer or snow removal and road maintenance equipment, recently introduced its new “Satisfaction Guarantee” policy.
The company says its guarantee ensures customers will be satisfied with the wear they will receive from its high-quality, cutting-edge systems. If the wear system is not performing or lasting as long as promised, Winter Equipment will work with its customers until they are satisfied.
Winter Equipment provides wear factor ratings for many of its products, helping establish its cutting-edge blade’s ability to extend wear life and eliminate frequent blade changes. In an effort to provide quality products as the low-cost alternative, the company hopes to emphasize that it’s not the purchase price but the overall cost of use that counts.
“Winter Equipment is the only cutting edge manufacturer in the market that guarantees its products’ wear life against the typical blade,” said Kent Winter, founder and CEO of Winter Equipment. “We want our customers to get their money’s worth when they purchase a Winter product.”
The company said The Village of Buffalo Grove’s superintendent of maintenance, Bryan Beitzel, put Winter Equipment’s guarantee to the test in a two-year trial period of Winter’s Razor carbide plow systems.
“The Winter Equipment blades not only saved us money vs traditional steel plow blades, but also an enormous amount of man hours spent changing blades,” Beitzel claimed. “At the conclusion of our trial, the original carbide Winter blades still had plenty of wear remaining, while the traditional steel blades had been changed out numerous times.”