Terex Utilities
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Terex Utilities Service School offers hands-on technician training

June 28, 2024
The service school is geared towards technicians who are honing their inspection, maintenance, and diagnostic skills on Terex's equipment

In June, Terex Utilities held its 39th annual Service School at Lake Area Technical College for 56 participants from across the United States and Canada. The service school provides a hands-on experience that helps equipment technicians understand more on inspecting, maintaining, troubleshooting, servicing, and operating equipment.

This year, the school consisted of nine stations, with Terex team member instructors from the Technical Support, Field Service, and the Regional Production Support Managers group. Stations included training on specific aerial devices and digger derricks, and general instruction on maintenance and inspections.

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“We are constantly looking for ways to improve the school by receiving feedback through surveys each year,” Will Biberdorf, product support tech said. “This year we added a class on the new ANSI standard for 15-year structural testing which states that structural tests are required when a unit reaches the age of 15 years, then every 10 years. This station went over what this all entails and participants got to perform the test on an aerial unit.”

While the training is geared for technicians who work on the equipment, other individuals, such as trainers, can benefit from this hands-on learning experience. Roger Pothier is the owner and an instructor at Live Line Utility Training Inc. in Canada, and his goal was to return home with more Terex information for his training program.

Andrew Nienaber, a mechanic with Highline Construction in Minnesota, attended Teres Service school for the second time this year. “This year there were more stations, and the sessions were shorter. I appreciated this as it provided more variety and exposure to new information. I learned more about the Terex Customer Portal that contains unit specific schematics.”

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