International Truck and Engine Corporation recognized Tom Thayer of International Truck Sales of Richmond, Richmond, Va., as their 2005 Dealer of the Year at its 26th Annual Circle of Excellence black-tie awards ceremony, held at the Four Seasons Resort Wailea, Maui, Hawaii. Thayer is the seventh recipient of this prestigious honor, awarded annually based on strict performance criteria to only one of the more than 350 International dealers and distributors throughout the world.
Circle of Excellence was established to honor those International dealerships that best exemplify commitment to the International Diamond Standards Program. The program measures dealer performance in terms of operating and financial standards, market representation, and most importantly, customer satisfaction.
John Whitnell, International's Vice President, Dealer Operations said, "From the inception of his tenure as a dealer, Tom Thayer has demonstrated an exceptional commitment to his employees and customers. As a result, he has achieved outstanding market representation and accelerated profitable growth. This year, the overall performance metrics of International Truck Sales of Richmond pushed Tom to the top of our rankings and earned him well-deserved recognition as our 2005 Dealer of the Year."
Thayer said, "On behalf of the employees of International Truck Sales of Richmond, I'm honored to receive this award from International. Each day, our team strives to create loyal relationships by providing measurable service excellence in our marketplace. With their dedication and strong work ethic, we've earned the Dealer of the Year award -- a true recognition of all the successful relationships we've built with our customers in Virginia." International Truck Sales of Richmond is a full-service dealership with three locations serving Richmond and its surrounding counties. The dealership offers International brand products, including the full line of International trucks, and all-makes parts, as well as a full-service repair, paint and body shop. As an affiliate of Idealease, an extensive leasing network, Idealease of Richmond offers an array of lease products and services, including full-service leasing, contract maintenance and rental. Additional information is available at http://www.intltrucksrichmond.com/