Roadranger expands warranty repairs

Roadranger recently expanded the number of repairs in its Pre-Authorized Warranty Repairs program, providing dealers with automatic approval for warranty repair work.

The Pre-Authorized program eliminates the need for calls to the Roadranger Real-Time Warranty center because technicians, service managers, and warranty administrators at all truck dealerships in the United States and Canada can use a set of standard authorization codes that guarantee payment for more than 20 common repairs.

Examples of the most common pre-authorized warranty repairs include clutch housing gasket leaks, internal and external cooler failures, and splitter oil ingestion.

Access to the entire list of Pre-Authorized Warranty Repair guidelines is available 24/7 via www.roadranger.com/preauthorizedrepair, where easy-to-follow guidelines covering nearly two dozen repairs for manual and automated transmissions, as well as the clutch, are available. Visitors are also provided with all the information they need to complete a warranty claim, including a description of the repair, parts required, labor required, and parts disposition. A Pre-Authorized Guideline number is provided in place of a Real-Time Warranty authorization number.

The program will continue to expand with additional repairs and other warranty programs added throughout the year to further enhance the value of Eaton warranties for not only dealers, but also for fleets and all users of Eaton drivetrain components.

For more on Eaton programs and other Roadranger products and services, visit www.roadranger.com.

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