Product quality, efficiency of operation, and staff retention can be improved through employee training. NTEA members will tell how they have effectively upgraded the skills of their technicians, supervisors, and salespeople in the business session "Power-Boost Your Employees' Performance-a Member Panel Discussion" to be held 9:15-10:30 am on Friday, February 26.
Panelists for the session are: John Princing, vice-president-administration, Scientific Brake & Equipment Co, Saginaw MI; Rod Robinson, president, Waltco Truck Equipment Co, Tallmadge OH; Vic Tedesco, president, Zoresco Equipment Co, Pittsburgh PA; and Terry Wieseler, general manager, Truck Equipment Inc, Des Moines IA.
John Princing began as director of service at Scientific Brake in 1995, bringing nine years experience in sales and sales management from the insurance industry. In addition to his director of service duties, Princing is now vice-president of administration and responsible for marketing and many human resource functions. He also heads-up all company staff training. Princing currently serves on the NTEA Young Executives Network steering committee.
Rod Robinson joined Waltco Truck Equipment Company as a sales representative in 1972 and proceeded to rise through sales and operations management positions, eventually attaining his present position as president of Waltco. Robinson, a graduate of Ohio Northern University, currently serves on the NTEA Board of Trustees. He focuses on training and education as keys to building a successful organization.
Vic Tedesco founded Zoresco Equipment Company in 1981 after attending the University of Pittsburgh. Zoresco distributes truck equipment from three locations in the Pittsburgh area. Tedesco is a member of the NTEA board of trustees and will be installed as treasurer at this year's convention in Indianapolis. Quality of services and products are Tedesco's main focus, and he invests in training as the key to achieving this quality.
Terry Wieseler started as a shop helper with Truck Equipment Inc in 1983. Wieseler rose up through the ranks of the parts and sales departments while attending classes to increase his skills in these areas. He was appointed general manager of the company in 1995. Wieseler continues to take management training courses, and he strongly supports training within his company. He is a steering committee member for the NTEA Young Executives Network.