Karmak has released an updated version of ProfitMaster Internet Parts Sales, a web-based software system that lets heavy-duty dealers and distributors receive parts orders over the Internet. Fully integrated with Karmak business systems, the new release allows parts suppliers to control which customers may purchase via the Internet, and set pricing and other options for each customer.
The business system processes and fulfills orders, e-mailing an acknowledgement back to the customer. Sales personnel save time and increase accuracy over manually entered orders. Tracking customer activity allows dealers and distributors to analyze and respond to customer buying trends.
On the retail website, customers can search for parts, check price and availability, create and maintain multiple shopping carts, and check out. They can also view account history, service history, order status, part substitutions, and right-to-return cores, as well as choose shipping options, enter comments, and create a list of favorite parts. For quick order entry, buyers can import parts lists or enter multiple part numbers at one time.
Customer permissions are controlled by system settings and pre-established accounts. A 30-minute time-out feature causes inactive web sessions to be terminated.
Access www.karmak.com/InternetPartsSales.html for further information.