The truck service market called, and Hendrickson answered. Service training is one of the most valuable ways a supplier can build credibility and confidence with service technicians and fleets. Hendrickson has developed hands-on training courses aimed at giving technicians the experience they need to properly maintain a suspension system — and if necessary, make the repair right the first time.
This program traveled this spring to the Universal Technical Institute (UTI) campus in Ontario CA. Sixty service professionals attended and worked directly with Hendrickson service managers to gain a better understanding of preventative maintenance, diagnostics, and repair tips on the Primaax, Haulmaax, and Composilite SC.
The classes were split between a brief classroom-style presentation and hands-on service, where technicians were able to disassemble suspension models and replace critical parts. Key service points were covered in order to familiarize technicians with problem diagnostics.
For more details about the Hendrickson Vehicle Suspension Institute and future training programs, contact Hendrickson at 630-910-2800 or visit www.hendrickson-intl.com.