XPO Logistics reduced incidents at its Atlanta GA, logistics facility to zero in the first six months of using an autonomous security robot named C3-XPO to monitor the parking lot and site exterior.
The global provider of transport and logistics solutions launched the security robot program in October, 2017, contracting with robotics manufacturer Knightscope Inc to deploy a solution that provides a physical presence and interprets data in real time 24 hours a day.
In addition to eliminating parking lot incidents, C3-XPO saved more than $125,000 in costs associated with six months of traditional security services.
“We’re taking the lead in integrating emerging technology throughout our business, including lesser-known areas such as security,” Troy Cooper, chief operating officer of XPO Logistics, said.
“By working with Knightscope to deploy C3-XPO, we’ve been able to achieve 100-percent external security at our Atlanta site, while delivering significant savings for our customer.”
C3-XPO has wide-ranging capabilities that protect personnel, vehicles and the physical facility. The weatherproof robot features 360-degree, high-definition, low-light cameras and two terabytes of storage to record and retrieve events. C3-XPO uses visual and audible alarms to deter potential criminals and can detect loitering cars or exterior fires with its thermal-imaging sensors.
In addition, C3-XPO uses people-detection technology and automatic license-plate recognition to identify potential threats from humans or vehicles on the property. Employees can use the robot’s emergency call button to request help and, if needed, C3-XPO will direct employees to emergency evacuation routes.
When the site is not operating, the robot’s two-way communication system allows the operator at the XPO security command center to communicate directly with potential threats, without placing human life at risk.
“XPO is an ideal innovator for us to work with in bringing autonomous physical security solutions to their logistics operations,” said Stacy Dean Stephens, Knightscope’s vice president of marketing and sales. “The XPO technology team immediately grasped the benefits to be gained from security robotics, including the customer service implications.”