PPG provides new color support program

June 1, 2013
Kinedyne awarded five $1,000 shopping sprees for Kinedyne products to winners of its raffle at the 2013 Mid-America Trucking Show (MATS). All MATS attendees this year were eligible to enter the contest by filling out the entry form found in the show guide and submitting it at the company’s booth. The five winners of this sweepstakes are: •Dennis Doyle, Farm Boy Inc—Doyle is an owner-operator based in Flemingsburg KY who has been in business since 2006.

PPG Automotive Refinish has launched a new, enhanced IT field support program for its collision center customers. Known as the PPG Color Support program, the multilingual program is designed to ensure customers receive timely responses from PPG experts to IT questions and concerns.

The upgraded program builds on PPG’s current IT support and includes three distinct components.

The PPG Color Solutions team will continue maintaining its Color IT Helpdesk from the Strongsville OH call center, where specialists will assist customers in troubleshooting software and hardware matters.

In addition, the Color Solutions team has established a rapid response army of more than 1,100 experienced technology professionals ready to provide on-site support to PPG collision center customers across the United States and Canada. The trained technicians are experienced and familiar with PPG-dedicated color platforms and equipment including



•Networks and cabling


•Peripheral device connectivity

The third support component is the placement of PPG color software support specialists in five geographically strategic regions across North America.

For more details, call 800-647-6050 or visit www.ppgrefinish.com.