NO need to fix what ain’t broke.
So when the National Truck Equipment Association (NTEA) hosts its 51st annual convention, it will do it in Indianapolis, Indiana—the “Crossroads of America”—where it has enjoyed sustained success over the past four years.
The Work Truck Show—North America’s largest work truck event—will be held March 4-6 at the Indiana Convention Center, with educational programming, including the Green Truck Summit, beginning March 3. And the NTEA has committed to holding the event there through 2016.
“Our many successful years in Indianapolis have allowed us to expand The Work Truck Show in both size and scope,” says Steve Carey, NTEA executive director. “The trade show floor has grown each year the event has been held in the city, and the extensive slate of educational sessions has evolved to meet changing industry needs. In 2015, The Work Truck Show will provide attendees with the latest information needed to make their operations more efficient, capable and profitable.
“After more than 50 years of serving the work truck industry, we know our members’ businesses and the obstacles they face. Every day, new challenges arise with recruiting and retaining skilled employees, keeping up with government regulations, operating efficiently and determining from where the next area of growth will come. We’ve tailored many of The Work Truck Show 2015’s features to address these issues and provide actionable items to help improve our member companies.”
In addition to a 500,000-square-foot trade show floor featuring the newest vocational trucks, vans and equipment, The Work Truck Show 2015 includes a full slate of educational sessions offered in surrounding meeting rooms. It is during these exclusive sessions that attendees can learn the latest strategies for recruiting and retaining skilled employees, evaluating new products, complying with changing regulations, and keeping pace with market trends.
“The Work Truck Show’s educational sessions provide opportunities for attendees to learn how to improve their businesses using input from work truck industry leaders and experts,” Carey says. “We’ve sharpened the focus of many of these sessions to give specific answers to the most pressing challenges faced by truck distributors. By participating in the educational sessions, attendees can learn about the newest strategies fellow distributors are using to streamline their operations and better serve their customers.”
In addition to the concurrent educational sessions offered at the NTEA Convention, the following Special Sessions are also available, ranging from two to three hours:
• 7 Habits of Highly Effective People, Tuesday, March 3, 8:30 am–11:30 am: Your organization’s success depends on strong individual performance at all levels, including your non-managerial and administrative employees. However, great overall performance isn’t simply achieved overnight. It requires a common set of values, behaviors and skills that align individual capabilities to your company’s strategy. During this one-day workshop, learn how to help your team: prioritize and achieve the most important goals, instead of constantly reacting to urgencies; become more effective communicators, including in the digital world; assume full accountability for results; respond proactively in stressful or difficult situations; collaborate more effectively by building relationships of trust and mutual benefit; approach problems and opportunities with creative teamwork; and integrate continuous improvement and learning. As employees move from dependence to independence to interdependence, they will be able to experience firsthand the rewards of greater cooperation, collaboration and performance. In turn, your business will benefit from greater work force effectiveness and a stronger foundation for growth. Presented by: DeVerl Austin, senior consultant, FranklinCovey (Ashburn, Virginia).
• Straightforward Approach to Lean Implementation That is Working for Truck Equipment Upfitters, Tuesday, March 3, 9 am–4 pm: Quality, productivity and profit are the result of teamwork, organization, and execution of planning. Invest one day and see what other NTEA member companies have done to move their shop productivity to a new level through workplace organization and streamlining custom work. This intensive program will demonstrate how changing the way you approach your business can deliver significant results. The workshop is targeted to business owners and shop managers who want to learn how to get on the path to gaining a minimum 20% increase in shop productivity without adding personnel or equipment and doing it without shutting down current operations. Workshop highlights and deliverables include: lean thinking as a culture; successfully addressing challenges within truck equipment distributors and upfitters; impacting areas of control versus influence; aligning and engaging employees; how to target and identify waste; hands-on upfit exercise modeling shop activity and improvement; shared experiences from NTEA members; and developing straightforward and manageable action plans. Presented by: Tom Barrett, vice president, Lean Partners (Waconia, Minnesota); and John Fischbach, lead consultant, Minnesota Lean Partners (Minneapolis, Minnesota). Panelists: Jeffrey Messer, president, Messer Truck Equipment (Westbrook, Maine); Steve Sill, president, Aspen Equipment Co (Bloomington, Minnesota); and Matthew Wilson, president, Switch-N-Go, AmeriDeck & Bucks Divisions of Deist Industries Inc (Hadley, Pennsylvania).
• Generation Next Leadership Workshop & Networking Reception: 7 Essential Questions when Communicating Change, Wednesday, March 4, 3–5 pm: Change happens, especially in the workplace—and while you can’t avoid it, you can influence how people react to it. Often, the degree of employee acceptance—or opposition—is a direct result of how the change is communicated. Learn how answering seven questions can help you improve your change management skills and ensure a smoother, more effective transition. Presented by: Peter de Jager, speaker/writer/consultant, de Jager & Co Ltd (Toronto, Canada).
• Indiana LTAP Fleet Educational Program, Thursday, March 5, 8:30 am–10:30 am: The Indiana Local Technical Assistance Program (LTAP) will host a two-part training course on truck specification development and the benefits of proper life-cycle cost analysis for fleets. The goal of any municipality is to provide the best possible service at the lowest cost to the taxpayer. When purchasing public works equipment, government agencies have to evaluate equipment bids on many different criteria to identify the best, lowest, and most responsive bidders. Walk through the equipment specification development process—beginning with gaining a clear understanding of what it will do, how long you will keep it, and how much you want to invest in it. Then, discuss key aspects of the bidding process that will ensure the best return on investment for the agency and the taxpayer.
Fleet managers are frequently faced with the issue of trying to accurately determine if truck chassis and equipment upgrades, incorporation of sustainable technologies and work practice changes will provide a real benefit to their operations. While these equipment upgrades and new technologies typically increase the initial cost of a new vehicle, there is often a savings over the life of the vehicle. The proper use of net present value (NPV) life-cycle cost analysis can determine the real return on investment (ROI) associated with any given investment scenario. Gain insights into how buyers can identify the benefits associated with investment alternatives. Presented by: Richard Domonkos, training specialist, Purdue University/Indiana LTAP, Lyles School of Civil Engineering (West Lafayette, Indiana); and Steve Saltzgiver, VP of fleet operations, Republic Services (Phoenix, Arizona).
Former NFL head coach Tony Dungy, whose teams averaged more wins in the regular season than those of any other head coach in league history, will give a motivational address that will be part of the President’s Breakfast & NTEA Annual Meeting on Thursday, March 5.
Dungy will be in familiar surroundings. The convention center used to be attached to the RCA Dome, where Dungy compiled an 85-27 record in seven seasons as head coach of the Indianapolis Colts.
Dungy retired in 2009 after spending 31 years in the NFL as a player and coach. He won his first Super Bowl ring as a member of the 1978 Pittsburgh Steelers and went on to become, at the time, the youngest assistant coach in league history at 25 years old and then the youngest coordinator at 28.
As head coach of the Tampa Bay Buccaneers and Colts, Dungy reached the postseason an unprecedented 10 straight times. When the Colts defeated the Chicago Bears in Super Bowl XLI in 2007, Dungy became the first African-American head coach to lead his team to an NFL championship and only the third person to win it as both a player and head coach.
After Dungy retired from coaching, he joined NBC’s “Football Night in America” as an analyst and was nominated for an Emmy in his first season. He currently devotes time to a wide variety of organizations, including Abe Brown Ministries, the Fellowship of Christian Athletes, the Dungy Family Foundation, Big Brothers Big Sisters, Boys & Girls Clubs and All Pro Dad.
Dungy is known for a leadership style that emphasizes decency and respect. He has written about these values in several books, including the bestselling Quiet Strength: The Principles, Practices, and Priorities of a Winning Life (2008); Uncommon: Finding Your Path to Significance (2011); and The Mentor Leader (2011). He also authored the bestselling children’s book You Can Do It! (2008) and released Uncommon Marriage: Learning about Lasting Love and Overcoming Life’s Obstacles Together this year with his wife, Lauren.
“Tony Dungy has built an incredibly successful career on integrity,” says Jeffrey Messer, NTEA 2015 Convention chairman and president of Messer Truck Equipment (Westbrook, ME). “I cannot think of a better place than Indianapolis, where he reached the pinnacle of his profession, for Work Truck Show attendees to learn from his extensive leadership experience.”
Green Truck Summit
John Davis, the Emmy Award-winning host, executive producer, and creator of MotorWeek, will serve as master of ceremonies at the Green Truck Summit.
As MC, he will introduce presenters for the Summit’s alternative fuel, advanced technology, and regulatory update educational sessions, and also offer his own insights on clean vehicles.
The Green Truck Summit provides real-world answers for many of the fuel and productivity questions fleet operators are asking. It takes place March 3–4.
“The work truck industry has moved beyond the early phases of clean technology development, and many fleets have already effectively adopted green truck strategies,” says Doyle Sumrall, NTEA managing director. “That’s why we’ve shifted the Green Truck Summit’s focus toward the area of truck deployment, and this year, we’ve included more opportunities for fleet managers to share their experiences. The work John Davis has done to promote alternative fuels and advanced vehicles on MotorWeek makes him a natural choice for MC.”
MotorWeek is television’s longest-running automotive series. Davis oversees all editorial content and is the driving force behind the show’s increasing coverage of green technology and alternative fuels. In recent years, Davis and MotorWeek have worked with the US Department of Energy (DOE) to promote public awareness of alternative fuels. Davis has received some of the highest awards in automotive journalism and television and is one of the founders of the North American Car & Truck of the Year Awards.
“In 2013, MotorWeek visited The Work Truck Show and put together a segment about the wide range of clean vehicle technology available at the time,” says Davis. “So much has changed since then, and I am looking forward to showcasing the latest truck advancements and sharing some of my own observations at the Green Truck Summit.”
Green Truck Summit attendees can hear about the clean vehicle implementation successes of some of the country’s leading fleet operators at “Using Sustainable Technologies—A Fleet Perspective.” This immersive forum is led by Kenneth P Jack Jr, vice president of fleet operations for Verizon Communications (Basking Ridge, New Jersey), which operates more than 60,000 units. Representatives from Coca-Cola Refreshments (Atlanta, Georgia), PepsiCo (Plano, Texas), Smith Dairy Trucking (Orrville, Ohio), and McLean Consulting & Associates Inc (Grand Blanc, Michigan) will discuss their sustainable technology selection processes, implementation challenges, and returns on investment.
While “Using Sustainable Technologies—A Fleet Perspective” and several other educational sessions highlight current fleet applications for clean vehicle technology, the Green Truck Summit also provides attendees with a look into the future. At “The Impact of Phase Two Greenhouse Gas and Fuel Efficiency Regulations for Trucks,” a panel of industry and government experts will explain how upcoming greenhouse gas and fuel efficiency regulations will impact work truck users. Insights provided by the panel are especially timely, as the Environmental Protection Agency and National Highway Traffic Safety Administration are expected to jointly propose their second phase of regulations in March.
Green Truck Summit and Work Truck Show attendees who are considering implementing green programs in 2015 should also check out the Green Truck Ride-and-Drive sponsored by Hino Trucks, where they can experience the latest cutting-edge clean vehicle technologies with test drives and demos. Additionally, the Productivity and Fuels Pavilion on the trade show floor features clean vehicle technologies and fuels that are commercially available today.
The Work Truck Show includes more than 60 intensive educational programs on upfitting, regulatory compliance and business management topics. In addition, 16 of the world’s leading chassis manufacturers will use The Work Truck Show to provide detailed updates on what’s new and upcoming with their product lines including technical information on specifications and installation.
By the Numbers: Insights into Utilizing Metrics for Managing a Truck Equipment Distributor, Tuesday, March 3, 1:30 pm–2:45 pm: Too many companies spend valuable time and energy on areas that do not dramatically improve their financial results. Learn the keys to incorporating a profit-first approach into your business planning, and identify your profit priorities so that you can focus on the areas of your company that have the greatest potential pay-off. This session will walk you through every financial aspect of your business, including sales, gross margin, expenses, inventory, and accounts receivable. From there, you will be given specific targets and a road map for reaching those goals. By the end of this program, you will know exactly where you need to be during each of the next five years and, more importantly, how you’re going to get there. Presented by: Albert Bates, president, Profit Planning Group (Boulder, Colorado).
Why Work Force Development is the Key to Success, Tuesday, March 3, 1:30 pm–2:45 pm. What is work force development and how can it help you? A work truck industry manufacturer will share real-world examples of effective work force development strategies and the resulting benefits. In addition, the US government’s National Institute of Standards and Technology (NIST) will explain how your company can cultivate a successful work force development program and leverage the national network of Manufacturing Extension Partnerships to make the most out of your efforts. Presented by: Joe Thompson, president, ROUSH CleanTech (Livonia, Michigan); and Stacey Jarrett Wagner, manager, Workforce Systems Development, NIST MEP (Gaithersburg, Maryland).
Identifying Upcoming Industry and Economic Trends, Tuesday, March 3, 3 pm–4:15 pm. Gain the economic and market information you need to optimize your business planning processes. With expert analysis from the NTEA’s staff economist and IHS’s director of commercial vehicle solutions, attendees will learn about work truck industry market trends and how they are impacted by US and global economic cycles. This session also includes a North American chassis sales forecast—a critical component of the market planning process for many businesses. Presented by: Stephen Latin-Kasper, director of market data & research, NTEA; and Gary R Meteer Sr, director of commercial vehicle solutions, IHS Automotive (Southfield, Michigan).
Why Calculating Your Burdened Labor Cost is Critical to Your Business, Tuesday, March 3, 3 pm–4:15 pm: Fully understanding and properly calculating labor burden costs is more important than you may realize as there are a variety of significant costs that are often completely overlooked. Keeping these costs under control can help your business attain financial success—but failing to do so can have a financially negative impact. During this session, an industry peer will share his experiences and insights on effectively calculating labor burden costs. In addition, attendees will learn how to eliminate or minimize non-value-added time to better control job costs and improve their bottom line. Presented by: Roger Clark, operations manager, Buckeye Body and Equipment (Columbus, Ohio); and Jeff Massey, general manager, Buckeye Body and Equipment.
Finding Your Lost Labor is Not Like Looking for a Needle in a Hay Stack, Wednesday, March 4, 8 am–9:15 am: Learn how to keep production and installations flowing, while also improving quality, by utilizing continuous improvement methodologies. Mapping and improving the path a mechanic or assembler takes to complete a job normally results in being able to reduce the time to job completion by 25% or more. Learn the keys to success in applying these methodologies in small, custom operations. In addition, learn how participants in the Lean Implementation Special Session on Tuesday designed a standard work process and improved productive time by 20%. Video examples of the starting process and the final improved process will be shared in this session. Presented by: Barrett.
How to Make a Problem Employee a Productive Employee, Wednesday, March 4, 8 am–9:15 am: All leaders and managers will likely encounter a difficult employee at some point in their career. But whether you’re a new supervisor or a seasoned executive, there is no clear-cut solution for dealing with this issue. However, if it isn’t addressed, productivity drops, accountability diminishes, and the unprofessional behavior can spread to others. Learn simple techniques for turning your problems into productive members of your workforce and find out how you can lay the groundwork to prevent problems before they surface. Presented by: Doug Cartland, president, DCI (Sharon, Wisconsin).
Additive Manufacturing: A Complementary Tool for Your Manufacturing Portfolio, Wednesday, March 4, 9:30 am–10:45 am: When the world talks about advanced manufacturing, different expectations are set across a diverse spectrum of stakeholders. What is advanced manufacturing and how does additive manufacturing/3D printing contribute to your firm’s manufacturing portfolio? Hear from equipment builders and business leaders who provide or utilize this manufacturing technology. Find out the advantages, challenges and new opportunities now possible. Presented by: Tim Shinbara, technical director, AMT–The Association For Manufacturing Technology (McLean, Virginia).
How to Become an Excellent Decision-Maker, Wednesday, March 4, 9:30 am–10:45 am: As daily decision-makers, leaders are often expected to make swift and confident choices—many of which will affect the entire company. Are you equipped to make clear decisions under pressure? Do you know when to trust your instincts or go with the facts? Learn simple techniques for mastering the art of decision-making and prioritization during this interactive session. Presented by: Cartland.
Just Trust Me! Wednesday, March 4, 9:30 am–10:45 am: Did you know that trust can impact productivity? When we trust someone, we can work together more efficiently, with less friction and conflict. If team members have trust—in each other and in management—they form a stronger, more cohesive group that can achieve meaningful goals. Explore key ways you can effectively build trust—and learn how easy it is to lose it. Presented by: de Jager.
Utilizing Life-Cycle Cost Analysis as a Selling or Purchasing Strategy, Wednesday, March 4, 9:30 am–10:45 am: Truck equipment suppliers often find themselves in the position of having to document the benefits of up-selling a potential customer based on factors such as improved productivity, reduced maintenance and operating costs, and extended equipment life-cycles. At the same time, fleet managers are frequently faced with the issue of trying to accurately determine if truck chassis and equipment upgrades, incorporation of sustainable technologies and work practice changes will provide a real benefit to their operations. In both situations, the proper use of net present value (NPV) life-cycle cost analysis can determine the real return on investment (ROI) associated with any given investment scenario. This session will provide insights as to how both sellers and buyers can identify the value of
investment alternatives. In addition, see a demonstration of the NTEA’s NPV life-cycle cost analysis tool that can help you determine actual ROI for each alternative under consideration. Presented by: Lee Finley, founder, BrandFX Body Company (Fort Worth, Texas); and Bob Johnson, director of fleet relations, NTEA.
Learn & Share in Industry Roundtables, Thursday, March 5, 9:30 am–10:45 am: Where do you capture the best ideas for building your business and fixing problems? From your peers! Here’s your chance to share and learn how other truck equipment distributors and manufacturers handle big issues and grow their businesses. Do you have big challenges keeping you awake at night? Worried about keeping up with technology and government regulations? Want to learn how others find and keep good employees? What are businesses doing to generate more customers? Ask those questions here. Presented by: Steve Miller, marketing gunslinger, The Adventure LLC (Federal Way, Washington).
US and Canada Cross-Border Trade and Harmonization Trends, Thursday, March 5, 9:30 am–10:45 am: US-Canada trade has never been more integrated, but the politics of free trade have never been more contentious. Learn about opportunities and challenges created by trade agreements such as the NAFTA, TPP and CETA, and what new initiatives like the US-Canada Beyond the Border agreement can do to facilitate cross-border movement. This interactive session will include Q&A on rules of origin, customs classification, and other border administration issues, and discuss ways that government and the transportation industry can work together to make a better border. Presented by: Laura Dawson, PhD, president, Dawson Strategic (Ottawa, Canada).
Mitigating Risk Through Proper Truck Certification, Tuesday, March 3, 1:30 pm–2:45 pm: Every company in the work truck industry can reduce its risk profile by ensuring that trucks are properly certified to federal safety standards. Learn more about the factors involved in certifying a vehicle and find out how choosing the best work truck industry partners can reduce your liability exposure while providing for safe and efficient vehicles. Companies in every stage of the manufacturing, sales and purchasing chain will benefit from knowing what it takes to correctly certify a work truck. Presented by: Michael Kastner, CAE, managing director, NTEA; and Bob Raybuck, director of technical services, NTEA.
Keys to Developing a Proper Truck Chassis Spec, Tuesday, March 3, 3 pm–4:15 pm: By definition, a vocational vehicle is intended to support or perform one or more specific work functions. Therefore, it makes sense that the requirements of these functions should drive the development of your vocational vehicle specifications. Failure to properly spec your trucks can have a significant impact on vehicle productivity, safety and operating costs. Key takeaways from this session include: knowing that your selected truck chassis will match the intended application before you buy it; ensuring that truck reliability and durability exceed your expectations; maximizing overall efficiency and fuel economy to reduce operating costs; breaking old habits that do not take advantage of today’s technology; avoiding mistakes that you have to live with for the life of the truck; assuring that your final product complies with all regulatory standards, including taxation requirements. Presented by: Robert J Aquaro, vice president, Tara Commercial Vehicle Consulting Services Inc (Lake Placid, Florida).
International Truck, UPDATE SESSION, Tuesday, March 3, 1:30 pm–2:45 pm: International Truck will present firsthand technical information on chassis specifications, design, body installation, and equipment mounting options, as well as future plans related to the work truck industry.
Mercedes-Benz Vans, UPDATE SESSION, Tuesday, March 3, 1:30 pm–2:45 pm: Mercedes-Benz Vans will provide detailed information on the Mercedes-Benz Metris, the new mid-size van launching in fall 2015. Participants will receive general information on the vehicle and its equipment, as well learn about vocation-specific options to help optimize body and equipment installation and designs. Technical updates regarding the Sprinter Van will also be presented.
Nissan Commercial Vehicles, UPDATE SESSION, Tuesday, March 3, 1:30 pm–2:45 pm: Nissan Commercial Vehicles will present firsthand technical information on chassis specifications, design, body installation, and equipment mounting options, as well as future plans related to the work truck industry. Presented by: Gerry Appie Sr, manager aftermarket engineering, Nissan Commercial Vehicles.
Chevrolet & GMC Commercial Truck, UPDATE SESSION, March 3, 3 pm–4:15 pm: Representatives will present technical information on Chevrolet and GMC chassis specifications as they relate to design, body installation, and equipment mounting options. Attend for the most up-to-date technical information on issues that can affect body and equipment installation, along with alternative fuel solutions being offered by GM. Participants will gain insights into vocation-specific options to help optimize body and equipment installation and operation.
Peterbilt Motors Company, UPDATE SESSION, Tuesday, March 3, 3 pm–4:15 pm: Peterbilt Motors Company will present information on model lineup, including the new medium-duty Model 220; updates to medium-duty conventional and cab-over models; chassis specifications; new features; and design, body installation and equipment mounting options.
Western Star Trucks, UPDATE SESSION, March 3, 3 pm–4:15 pm: Western Star Trucks will provide the most up-to-date technical information on chassis specifications and issues that can affect the installation of bodies and equipment. Participants will gain insights into vocation-specific options to help optimize body and equipment installation and designs.
Freightliner Trucks, UPDATE SESSION, Wednesday, March 4, 8 am–9:15 am: Freightliner Trucks will provide the most up-to-date technical information on chassis specifications and issues that can affect the installation of bodies and equipment. Participants will gain insights into vocation-specific options to help optimize body and equipment installation and designs.
Isuzu Commercial Truck of America Inc, UPDATE SESSION, Wednesday, March 4, 8 am–9:15 am: Isuzu Commercial Truck of America, Inc. will provide the most up-to-date technical information on chassis specifications and issues that can affect the installation of bodies and equipment. Participants will gain insights into vocation-specific options to help optimize body and equipment installation and designs. Presented by: Mitch Atari, director, product planning; Terry Maloney, trade show and sales training manager; and Shaun Skinner, executive vice president and general manager, Isuzu Commercial Truck of America Inc.
Ram Commercial, UPDATE SESSION, Wednesday, March 4, 8 am–9:15 am: Ram Commercial will provide the most up-to-date technical information on chassis specifications and issues that can affect the installation of bodies and equipment.
Ford Commercial Vehicles, UPDATE SESSION, Wednesday, March 4, 9:30 am–10:45 am: Ford Commercial Vehicle management will present firsthand technical information on chassis specifications, design, body installation, and equipment-mounting options.
Hino Trucks, UPDATE SESSION, Wednesday, March 4, 9:30 am–10:45 am: Hino Trucks will present firsthand technical information on chassis specifications, design, body installation, and equipment-mounting options. Presented by: Glenn Ellis, vice president of marketing, dealer operations and product planning, Hino Trucks.
Mack Trucks, UPDATE SESSION, Wednesday, March 4, 9:30 am–10:45 am: Mack Trucks will provide the most up-to-date technical information on chassis specifications that can affect the installation of bodies and equipment. Presented by: Stu Russoli, construction segment manager, Mack Trucks Inc; and the Mack body builder support team.
Freightliner Custom Chassis Corporation, UPDATE SESSION Thursday, March 5, 9:30 am–10:45 am: Freightliner Custom Chassis Corporation will present firsthand technical information on chassis specifications, design, body installation and equipment-mounting options.
Kenworth Truck Company, UPDATE SESSION, Thursday, March 5, 9:30 am–10:45 am: Kenworth Truck Company will provide the most up-to-date technical information on chassis specifications and issues that can affect the installation of bodies and equipment.
Mitsubishi Fuso Truck of America Inc, UPDATE SESSION, Thursday, March 5, 9:30 am–10:45 am: Mitsubishi Fuso Truck of America will present firsthand technical information on chassis specifications, design, body installation and equipment mounting options, as well as future plans related to the work truck industry. Presented by: W Leighton Good, manager, product & applications, Mitsubishi Fuso Truck of America Inc. ♦