Hino Trucks has selected a new group of dealers as “Certified Ultimate”, Hino’s dealer excellence program.
To be considered for certification, these dealers are exceeding exceptional performance goals and are fulfilling stringent customer total support requirements in the areas of facilities, business processes and personnel training. The locations below have gone through the extensive process of certification and now join a current group of seven Hino Trucks’ Certified Ultimate dealerships:
• H.K. Truck Services, Inc., Plainfield, New Jersey
• Bentley Truck Services, Inc., New Castle, Delaware
• Lynch Truck Center, Waterford, Wisconsin
• Matheny Motor Truck Co, Mineral Wells, West Virginia
• Industrial Power Truck & Equipment, Ft. Worth, Texas
Tim Matheny, President of Matheny Motors, said, “The Matheny Hino Team is excited to become a Hino Certified Ultimate Dealer. As a Certified Ultimate Dealer, extensive training and additional standards for our parts, sales and service department allows our employees to be more engaged and invested in improving the customer experience. Through the process of becoming Certified Ultimate, our [dealership] environment has become more safe, organized and customer focused.”