The Ram Truck brand is the most improved brand in the J D Power and Associates 2013 US Vehicle Dependability Study (VDS).
With 30% fewer problems reported per 100 vehicles, the Ram Truck brand moved up 20 positions in the brand rankings compared with the 2012 VDS. The study measures the problems experienced in the previous 12 months by original owners of three-year-old 2010 model year vehicles based on responses from more than 37,000 surveys, according to J D Power and Associates.
“The 2010 model year Ram Truck brand improvement bodes well for the Chrysler, Dodge, and Jeep brands in the coming years,” said Doug Betts, senior vice-president-quality, Chrysler Group. “Many of the quality processes we initiated for the all-new Ram trucks were institutionalized across the board as we prepared to launch 16 new or improved products for the 2011 model year.”