Letter to the Editor: “Creating Distinction” article resonates

Trailer/Body Builders Letter to the editor April 2014

Dear Editor:

For almost three decades, I have reviewed each edition of the TBB magazine. The “Creating Distinction” article in the March issue is one of the finest examples of what successful businesses in our industry need to do to succeed. Thank you for publishing the article from Scott McKain.

After multiple reviews of the article, I continue to find ideas that I would like to share with my students at the Knapheide Manufacturing Company’s training schools held in Quincy IL six times per year. Attendees primarily consist of Knapheide Truck Equipment distributor personnel, who I am sure are all members of the NTEA.

I plan to suggest that all students reference and read in detail the “Creating Distinction” article in the March issue as well as mention a few highlights from the article during our Knapheide training schools.

Thank you.

Taylor Steinberg

Corporate Sales Trainer

The Knapheide Manufacturing Company

1848 Westphalia Strasse

PO Box 7140

Quincy IL 62305-7140

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