Helm Incorporated, a specialty fulfillment company, was selected by ArvinMeritor to be its fulfillment partner. Helm will be responsible for warehousing sales and marketing materials and fulfilling orders placed by company personnel through a central Internet portal.
Fulfillment is one of Helm's core capabilities. The company regularly handles fulfillment initiatives on behalf of numerous corporate clients. This includes mass distributions -- one-to-many -- and targeted distributions -- one-to-one. Its complementary competencies including an inbound/outbound contact center, web development, and creative services, lend to the company's prominence in the field.
According to Helm's Business Development Executive, Keith Tofan, among the reasons Helm was selected by ArvinMeritor is its Print Management System. Helm uses this system to support fulfillment programs handled by the company because of its ability to determine the best way to maintain and produce inventory of printed materials.
Based on historical projections the system initiates replenishment of materials using its offset, print-on-demand and bin-on-demand capabilities. This results in significant production and cost efficiencies.
Other determining factors included Helm's ability to assume the business in an expedient manner due to its "business-ready" technology platform, FlexFillG3, as well as its Retail Management approach to fulfillment which looks beyond the basic requirements of execution to minimizing costs and maximizing inventory turnover.