Selection criteria for the annual awards include outstanding performance in new truck and parts sales, Volvo engines, customer satisfaction index, and investment in facilities.
M & K Quality Truck Sales, Byron Center, Michigan, was named the U.S. Dealer of the Year for 2008. M&K became a Volvo Truck dealer in 2002. Ron Meyering is the dealer principal. In 2003, M&K built a new state-of-the art facility in Byron Center. The facility has 21 service bays and approximately 60 employees.
Beaver Truck Centre, Winnipeg, Manitoba, was named the Canada Dealer of the Year for 2008. Beaver has been a Volvo Truck dealer since 1996. Barry Searcy is the dealer principal. The dealership has 14 service bays and more than 70 employees, and has won numerous awards from Volvo over the years for sales and service.
“Our dealers are on the front lines every day, making sure our customers have the trucks, parts and service they need to drive success,” said Per Carlsson, president and CEO of Volvo Trucks North America. “It is a pleasure to recognize the outstanding work of our top-performing dealers and the example they set for customer support.”
Volvo Trucks North America’s operations and products are guided by the company’s three core values: Safety, Quality and Environmental Care. The Volvo VT, VN and VHD trucks are assembled in the United States at the New River Valley Plant in Dublin, Virginia, while Volvo engines for North America are assembled in Hagerstown, Maryland. Both plants are certified to ISO14001 environmental and ISO9001 quality standards. Volvo also sponsors America’s Road Team, a national highway safety outreach program.