Class 8 Satisfaction Drops After Nine Months, J.D. Power Survey Shows

July 2, 2010
Customer satisfaction with 2009 Class 8 trucks peaks in the first nine months of service, “then declines notably,” according to the new “U.S. Heavy-Duty Truck Customer Satisfaction Study” released yesterday by J.D. Power and Assocs

Customer satisfaction with 2009 Class 8 trucks peaks in the first nine months of service, “then declines notably,” according to the new “U.S. Heavy-Duty Truck Customer Satisfaction Study” released yesterday by J.D. Power and Assocs.

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