Karmak Inc and Multi Service Corporation (MSC) announced a collaboration to integrate OEM national account programs with Karmak business systems via Service Gate.
Multi Service facilitates private-label aftermarket parts programs for original equipment manufacturers in the trucking industry. Service Gate was designed by Multi Service to connect Multi Service processing systems with a variety of dealer management systems within the trucking industry. Karmak will make the interface available to its dealers accepting select Multi Service-issued private-label cards and accounts.
Prior to the development of Service Gate, dealers were required to create duplicate entries for every transaction made on a national account program — once into the Karmak business system and again into a separate system that communicated with Multi Service. In order to avoid redundant keying of transaction data, some dealers mailed paper invoices to Multi Service for keying. Through integration of Service Gate, merchants can perform these functions directly from their dealer management systems, all without double entry or the hassle of mailing paper invoices:
Automated price verification.
Reconciliation of accounts receivables for program transactions.